SquareTrade provides failure percentage information on a variety of electronic products with VERY SCARY figures; some with failure rates as high as 26% within the first two years of a product's life. Recently, they have examined iPhones, digital cameras, laptop/netbook computers, and computer game boxes. Understanding failure mechanisms is what DfR does best and working with customers to improve their products so that warranty issues are not a problem is a focus. Please contact Tom Johnston, tjohnston@dfrsolutions.com, for more information.
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