Monday, August 6, 2012

ASQ RD Webinar Series: Root Cause Analysis: Common Problems and Solutions

by   Duke Okes

Register here!

The ASQ Reliability Division is please to present a regular series of webinars featuring leading national and international practitioners, academics, and consultants. The series provides continuing education for reliability professionals in an effort to keep us current on the broad range of topics within reliability engineering.

Abstract:   The process of diagnosing product problems identified during design, manufacture or use brings many challenges.  The presentation will discuss ways to alleviate these difficulties using a structured, troubleshooting-based approach, and being aware of some common errors and ways of dealing with them.

Learning Objectives:
• How to analyze data for low frequency failures
• Using the information from RCA for improving both prevention and detection
• Understand why finding a product solution often isn’t enough

Bio: Duke has been a private consultant & trainer since 1985 helping organizations implement, assess and diagnose problems with business processes.  He holds degrees in technology, education and business, and is an ASQ Fellow, CMQ/OE, CQE and CQA.  He is the author of “Root Cause Analysis: The Core of Problem Solving and Corrective Action.”

Registration is free. Note: we are using a long-distance call-in number or VoIP - thus long distance charges may apply. See for the full schedule

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